FAQ
How do I pick my size?
Camp Cove Swim bikinis are currently available in a size range of Small, Medium and Large. Please see our Sizing Chart Here.
If you would like more detailed size information, please contact us directly at customercare@campcoveswim.com so we can assist your specific query. Please provide as much information as possible in your email.
What is your return policy?
Camp Cove Swim understands that purchasing online can be daunting for those who like to try before you buy. We do accept exchanges and refunds. Please see our full Refund/Exchange Policy Here.
How do I request an exchange?
To request a return please email us at customercare@campcoveswim.com. We will then issue with a return address to post it to (sorry we do not cover the postage costs of returning an item). Once we receive the returned items we will inspect and process your return. In the case of a refund we will put the funds back into your account/method in which the order was paid.
How much does it cost to ship a Camp Cove order within Australia?
Free regular shipping for orders over $250
$8 - regular post
$11 express post
Do you ship worldwide?
Yes! We have a flat rate of $25 for international shipping and $20 for our New Zealand mates.
Will I have to pay any duties and taxes on top of my order?
Camp Cove Swim unfortunately cannot be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees, will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.
Where are your swimsuits made?
All our swimsuits are made in Australia, on the South Coast of New South Wales. Our fabric is printed in Western Sydney.
How do I care for my Camp Cove swimsuit?
The best thing you can do to preserve the life of your Camp Cove Swim bikini, is to rinse in cold, fresh water after every wear. A few other tips are to take your swimsuit off the clothesline once dry, don't hang in direct sunlight, hang to dry as soon as you can after wearing and rinsing and keep away from rough surfaces.
How can I contact you?
If you have any questions that are not answered here, please email us on customercare@campcoveswim.com
How long will it take my bikini to arrive?
Please allow 2-5 days after dispatch for your bikini to arrive, within Australia, unless posting express.
For international orders please allow up to 5-10 business days for your bikini to arrive.
What if I need my order to arrive earlier or I need it to arrive before a certain date?
We know a lot of you purchase from us for a special occasion or holiday and need it to arrive before you leave! Our best advice would be to purchase as far in advance as possible and to select 'Express' post if that is an option for your location. We do understand that everyone is busy and you still may be in a rush even with express post. If you are concerned about the delivery of your order please email and let us know, and best to do this before you place the order. This way we can provide advice on whether it is possible to deliver in time or we can investigate if there are any faster shipping method.